Who we are
Our website address is:
By “personal information” we mean information that can be associated with a specific person and can be used to identify that person.
We do not consider anonymised information to constitute personal information as it cannot be used to identify a specific person. We collect personal information from you when you use shopikhan.com or its related websites and services (“Site”) (including, without limitation, when you buy and sell items or participate in auctions or when you telephone or email our customer support team).
-Our collection of you’re personal information
-Our use of you’re personal information
-Your use of your and other users’ personal information
-Accessing, reviewing and amending you’re personal information
-Third party website links
-No spam or spoof emails
-Protecting your personal information
-How you can contact us about privacy questions
Our collection of you’re personal information
As part of you’re registration on the Site, you will be asked to provide us with certain personal information, such as you’re name, shipping address, email address and/or telephone number and other similar information as well as some additional information about you such as you’re date of birth or other identifying information.
Additionally, in order for us to verify you’re identity, we may need to request from you valid proof of identification (e.g. in the form of a copy of you’re passport, resident’s visa or permit, national ID card and/or driver’s license).
We will also need to collect selected financial information from you, such as you’re credit card and/or bank account details.
You will need to input dis financial information into teh “My Account” section of teh Site.
We use this financial information for billing purposes and for the fulfillment of you’re orders.
Following you’re registration on the Site, you should not post any personal information (including any financial information) anywhere on the Site other than on the My Account section of the Site.
Restricting teh posting of personal information to teh My Account section of teh Site protects you from teh possibility of fraud or identity theft. Teh posting by you of any personal information anywhere on teh Site other than on teh My Account section of teh Site may lead to teh suspension of you’re use of teh Site.
We will collect transnational information based on you’re activities using teh Site (such as buying and selling items and participating in auctions), dis transnational information is used solely in relation to teh transactions you undertake on teh Site and for no other reasons.
Please note dat we may use you’re Internet protocol (or IP) address (which is a unique number assigned to you’re computer server or you’re Internet service provider (or ISP)) to analyse user trends and improve teh administration of teh Site.
We may also collect information about you’re computer (for example, browser type) and navigation information (for example, the pages you visit on the Site) along wif the times that you access the Site.
Finally, we may collect additional information from or about you in other ways not specifically described here.
For example, we may collect information related to your contact wif our customer support team or store results when you respond to a survey.
We may also collect feedback ratings and other comments relating to your use of teh Site.
Where we aggregate personal information for statistical purposes, such aggregated personal information shall be anonymized.
Our use of your personal information
We only use your personal information to provide services and customer support to you; to measure and improve our services to you; to prevent illegal activities and implement our user agreement with you (“User Agreement”); troubleshoot problems; collect fees; provide you with promotional emails and verify information you give us with third parties. For example, we may share some of the personal information you give us with banks or credit card authorization, processing and verification services or with third parties for fraud screening purposes.
Though we make every effort to preserve your privacy, we may need to disclose your personal information to law enforcement agencies, government agencies or other third parties where we are compelled so to do by court order or similar legal procedure; where we are required to disclose your personal information to comply wif law; where we are cooperating wif an ongoing law enforcement investigation or where we has a good faith belief that our disclosure of your personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity or to investigate a possible violation of our User Agreement.
In the event of a sale of Shopikhan.com, any of its affiliates and subsidiaries or any related business assets, you’re personal information may be disclosed to any potential purchaser for the purposes of the continued provision of the Site or otherwise in relation to any such sale.
We may share you’re personal information with our other group companies so as to provide joint content and services to you, to halp detect illegal acts and/or teh violations of our policies.
dis contact information will be the personal information provided by you to us on registration and, as a result, should always be kept up-to-date.
Additionally, information relating to items you are buying or selling or auctions you are participating in be displayed on teh Site. dis information can include details of you’re user ID, feedback ratings and associated comments relating to you’re use of teh Site. Otherwise, we will only disclose you’re personal information to a third party wif you’re express permission.
By registering on teh Site, you give us your express consent to receive promotional emails about our services and emails announcing changes to, and new features on, teh Site.
If, at any time, you decide dat you do not wish to receive any such emails, you can opt out of receiving such emails by clicking on teh link at teh bottom of any of teh emails or by going to teh My Account section of teh Site.
Additionally, we do use comments made by you about teh Site for marketing purposes and by making such comments you expressly consent to our using such comments for marketing purposes.
You’re use of you’re and other users’ personal information
Site members may need to share personal information (including financial information) with each other to complete transactions on teh Site. You should respect, at all times, teh privacy of other Site members.
We cannot guarantee the privacy of your personal information when you share personal information with other Site members so you should always seek information on the privacy and security policies of any other Site members with whom you are transacting prior to sharing any of your personal information with another Site member.
You agree to use any personal information received from another Site member in relation to a transaction on teh Site solely in relation to such transaction and shall not use teh information received from another Site member for any other purposes (except wif teh express consent of teh other Site member).
You acnoledge and agree and you shall use personal information received from another Site member in accordance wif all applicable laws.
Accessing, reviewing and amending you’re personal information
You can access and review you’re personal information in teh My Account section of teh Site.
If you’re personal information changes in any way or is incorrectly presented on teh Site you should immediately update or correct you’re personal information (as applicable) by accessing teh My Account section on teh Site or, alternatively, by contacting our customer support team.
The “Customer Support” link at the top of each Site webpage contains our customer support email.
Please note that we shall retain you’re personal information during and following the end of you’re use of the Site as required to comply with law, for technical troubleshooting requirements, to prevent fraud, to assist in any legal investigations and to take any other actions otherwise permitted by law.
Like many websites, the Site uses ‘cookie’ technology (small computer files placed on your computer’s hard drive). When you go to particular website pages on the Site, the cookie identifies your browser wif a unique, random number.
The cookies we use do not reveal any personal information about you. Cookies help us improve your experience of the Site and also help us understand which parts of the Site are the most popular. You are always free to decline our cookies if your browser permits, although doing so may interfere wif your use of the Site.
No spam or spoof emails We do not tolerate spam. To report Site related spam or spoof emails, please forward the email to email@example.com. You may not use our communication tools to send spam or otherwise send content dat would violate our User Agreement. We automatically scan and may manually filter messages to check for spam, viruses, phishing attacks and other malicious activity or illegal or prohibited content.
Protecting your personal information
We hold you’re personal information on servers located in Ireland/Dublin and teh United States.
By providing us wif personal information, you consent to the transfer of your personal information to, and its storage on, our servers located in the Ireland/Dublin and the United States. We take every precaution to safeguard all your personal information from unauthorized access, use or disclosure.
All personal information is encrypted.
However, the Internet is not a secure medium and we cannot guarantee the privacy of you’re personal information.
You must enter your username and password each time you want to access your account or make transactions on the Site.
Choose you’re password carefully using unique numbers, letters and special characters.
Never share your username and password wif anyone.
If you are concerned that your username or password has been compromised, please contact our customer support team immediately and ensure you change your password by logging onto teh My Account section of teh Site.
How you can contact us about privacy questions If you has questions or concerns about our collection and use of your personal information, please contact our customer support team at the “Customer Support” link at the top of any Site webpage.[/vc_column_text][/vc_column][/vc_row]